Contact center

Call Center CRM

CRM platform for contact centers: managing inbound and outbound campaigns, operator scripts, KPIs and real-time reporting.

What we did

  • One platform for inbound and outbound campaigns
  • Operator-script builder
  • Real-time dashboards and per-operator KPIs

Stack

C#ASP.NETMS SQLJavaScriptExtJS
Other cases
E-commerce / CRM

Lamoda CRM

CRM solution for one of the largest fashion marketplaces.
Contact center

Callback System

Callback system with queues and operator routing.
Contact center

Chat Solution

Online chat with routing and CRM integration.
Contact

Let's discuss your project

Tell us about your task — we'll come back with a proposal and estimate within one business day.

info@rozumsoft.by +375 17 388 01 78